Dave Waller wrote:
Very strange. Unless there is an obvious cause known to others, without
using your clients' Word 2002 setups (which might be flawed), you will
have trouble debugging this.
Can you avoid debugging by sending them not Word documents, but Adobe
PDF's of these documents? Do they really need the Word source?
Also, does same result occur (sorry--forgot you are not able debug with
client's help) if you send them in RTF format?