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Invoices missing from QBP system - Quickbooks

Hello - When trying to apply a payment, I discovered that an invoice was missing from an account. Not knowing how/why that invoice was missing, I started looking around, and used a revision of the "custom transaction detail report" to list all my invoices, then credit memos, sorting by invoice ...

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  1. #1

    Invoices missing from QBP system

    Hello -

    When trying to apply a payment, I discovered that an invoice was missing
    from an account. Not knowing how/why that invoice was missing, I started
    looking around, and used a revision of the "custom transaction detail
    report" to list all my invoices, then credit memos, sorting by invoice
    number.

    Having produced around 200 invoices/credit memos this year, I discover that
    16 of the numbers are missing. I have no idea where these invoices have
    gone, and am digging through Outlook folders in hopes I may find copies that
    I mail to myself when sending to cleints.

    Is there any rational explanation as to why invoices simply disappear from
    the QBP system?

    QB Premiere 2003 - Win2k

    Thanks,
    Greg


    Greg
  2. #2

    Re: Invoices missing from QBP system

    Did you try to use the Find feature and type in one of those missing
    numbers to see if it comes up? Do a Ctrl+F and type in the Invoice
    number and click on Find and see if it finds it. If you entered the
    wrong date on the form, or selected the wrong AR account or another
    account on the invoice screen, then that will affect what comes up
    when asking for a specific date range.
    You could also go to Reports/Banking/Missing Checks and change the
    Account to Accounts Receivable to get a list of invoices. Change the
    date range box to All or something like that and see what comes up.
    If they aren't there, then someone probably deleted them. Perhaps you
    forgot to record them after printing them out.
    Joyce
  3. #3

    Re: Invoices missing from QBP system

    Wow, the "Reports/Banking/Missing Checks" is a nice find - a lot easier to
    allow the system to identify the gaps - it even revealed yet another that I
    had overlooked as missing. And the "find" didn't help. Alas, they are all
    missing. Thanks for pointing out these options Joyce.

    Greg


    "Joyce C." <com> wrote in message
    news:google.com... 


    Greg
  4. #4

    Re: Invoices missing from QBP system

    This may help

    Start QuickBooks and click Windows>Close All, then click File and look for
    the Verify step and run it.


    "Greg Dinger" <com> wrote in message
    news:bCAqb.131968$.. 

    all 


    Karl
  5. #5

    Re: Invoices missing from QBP system

    No love... It reported "no problems". But thanks!

    Greg


    "Karl Irvin" <net> wrote in message
    news:WEAqb.131982$.. 
    for 
    to 
    that 


    Greg

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