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Error -18500 when synchronising with Exchange - Mac Entourage

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  1. #1

    Error -18500 when synchronising with Exchange

    Hello,
    This is my first visit to this newsgroup, I¹m not a specialist of rules
    between fellow users...
    I use office 2004 for mac (last version) on a Mac Book (OS X last version)
    and have an account on an exchange server hosted by Orange in Paris
    (France). During the synchronisation process I notice that all items created
    or amended with Entourage are not synchronised, and the error code is
    18500.
    Has anybody an idea ?

    Best regards to all,

    Hervé

    Hervé
  2. #2

    Re: Error -18500 when synchronising with Exchange

    On 4/24/07 10:43 AM, in article C2540E7B.1338%com, "Hervé
    POSTIC" <com> wrote:
     


    This error is no listed on the error page. It definitely falls in the
    exchange errors listed.

    <http://www.entourage.mvps.org/error/page.html>

    Hopefully, one of the exchange folks will have a better idea of what is
    going on.
    --
    Diane Ross, Microsoft Mac MVP
    Entourage Help Page
    <http://www.entourage.mvps.org/>
    One of the top five MS Entourage resources listed on the Entourage Blog.
    <http://blogs.msdn.com/entourage/>



    Diane
  3. #3

    Re: Error -18500 when synchronising with Exchange

    In article <C253D54F.515D1%mvps.org.invalid>,
    Diane Ross <mvps.org.invalid> wrote:
     

    Be sure that your Exchange Server is up-to-date with its patches. I've
    seen this happen when connecting to a front-end server (an Outlook Web
    Access server) instead of a back-end server (the actual Exchange Server
    name). Alternatively, if you're connecting from within your company
    network, be sure to use an internal Exchange Server name rather than
    your OWA server.

    Hope this helps! bill
    --
    William M. Smith
    (Microsoft Interop MVP - Mac/Windows)
    William
  4. #4

    Re: Error -18500 when synchronising with Exchange

    William thanks for your answer. I connect to the Exchange server through OWA
    as it is explained on entourage website. How yo connect with another more
    efficient way ? Th Exchange server is hosted by a Telcom (Orange) in Paris,
    I access through the Internet.

    Hervé




    Le 25/04/07 5:46, dans microsoft.com,
    «William Smith» <comcast.net> a écrit:
     

    Hervé
  5. #5

    Re: Error -18500 when synchronising with Exchange

    In article <C254B2E4.13C1%com>,
    Hervé POSTIC <com> wrote:
     

    Hi Hervé!

    Then you have no other choice but to connect this way. I was assuming
    your server was local to your company network and not hosted outside.

    I still suggest you investigate with your hosting service to determine
    the current patch level of their Exchange Servers. Of course, be prudent
    and make sure your Entourage is fully patched as well. They're sure to
    ask that it is.

    Good luck! bill
    --
    William M. Smith
    (Microsoft Interop MVP - Mac/Windows)
    William

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